Privacy Policy
Effective Date: 30th July 2026
Auctions Wave helps store owners run online auctions on their Shopify stores. This page explains what information we collect from you and your customers, and how we use it to run the auctions.
1. What Information We Collect
When you install the app, we connect with your Shopify store to get details about:
- •Your products: So you can choose which items to put up for auction
- •Your store design: So we can display the bidding box on your product pages
- •Your orders: So we can create a checkout link for the winner when an auction ends
When customers place a bid on your auctions, we save their basic info to run the auction fairly:
- •A unique shopper number: To keep track of who placed each bid
- •Full Name: To show on the bid history list (we can hide or mask this for privacy) and to identify the winner
We store this info safely and only use it to make sure the auctions run correctly.
🛡️We do not collect or save any credit card details, phone numbers, or home addresses.
🛡️We only use this info for your auctions. We never sell it or use it for advertising.
2. How We Use the Information
We only use the collected details to:
- ✓Run and manage the auctions on your store (start, stop, and record bids)
- ✓Make sure bids are real and prevent spam
- ✓Send emails to bidders when someone bids higher than them or when they win
- ✓Create a secure checkout link so the winner can pay for their item
💡We never send spam, newsletters, or marketing emails to your customers.
💡We update the bids instantly on your website so everyone sees the correct price.
4. Your Rights and Choices
Customers have control over their personal data. They can request to:
- •See what auction history and email details we have saved for them
- •Delete their name and email address from our past bidding logs
Customers can ask the store owner to request this, and we will update or remove their details within 48 hours.
We respect all customer privacy rules and handle data requests quickly.
5. How Long We Keep Your Data
We keep the bidding history as long as the app is installed on your store. If you uninstall the app, we automatically delete all your store details, settings, and customer bid records to keep your data safe.
6. Updates to This Policy
We might update this privacy page from time to time to match new rules or features. Any updates will be posted here with the new date at the top.
7. Contact Us
If you have any questions about this policy, or if you want us to delete or check your data, please email us:
Support Email:
support@auctionswave.com